MicroBlast Software HELP If your require assistance, have a question or suggestion, please Email us and we will get back to you within 24 hours. During holidays please allow 48 hours. Software keys are E-mailed within 24 hours of receipt of your order. Please allow 24 hours before asking about your software key. If you lost your CD-ROM or password you will need to purchase a new password or CD-ROM. Please be specific about the problem or question and provide details. Please include your complete name, address and order number or check number. Click Here to contact support.